As the managing director of CI Group, it is my pleasure to introduce the company and also our view to all of you.
20 years ago when we ventured forth into the business world, we realized that customer satisfaction as well as employee satisfaction are paramount to build a good reputation in any venture one enters into. Be it the automobile, finance or the real estate sector - the cornerstone for every business conducted by the group has been centered around and motivated by the same consistent vision, backed by strong traditional values and a future driven outlook.
So, when we started dealing with real estate, we knew we would be building more than just spaces to live, work or do business in. It got imbibed in us that with every brick that we will lay, we would be turning someone's dreams into reality. With every project that we will be building, we would be building another thing too: Our reputation.
And to build our reputation, we rooted ourselves as well as our employees to follow the vision. This is why with over 7 strong real estate projects, 12+ showrooms/workshops and a non-banking finance company hailing in the market, we decided to have one blueprint common among all i.e. focus on customer satisfaction.
A quick trip through the lifetime of this family business group gives us an insight into its multiple ventures and their developing story.
CI Builders
The family started its humble beginnings with constructing dream homes for its customers, leaving no stone unturned to make the experience as enriching as possible, in turn cementing its own reputation and goodwill. CI Builders (member of CREDAI & FADA) is now a trusted brand in the world of real estate in M.P. and NCR New Delhi, and is known for creating classic residential and commercial complexes. Available in 2, 3, 4 BHK options, CI Builders has different townships, flats, duplexes, plot and commercial complex that are available at affordable rates. They have successfully provided homes and commercial space to 2500+ families without an end in sight. Currently, CI Square (The Commercial Address of Kolar) and CI Estate are ready for possession.
CI Hyundai
Not only has CI Hyundai been awarded Platinum Club Dealer status in the years 2015, 2016 and 2018; over the years it has earned several laurels and is the consecutive achiever of the certificate of ‘Excellence in Customer Satisfaction Index’. Reflecting the group’s constant endeavour for customer satisfaction, in the year 2017, CI Hyundai won the certificates for 'Lowest Customer Complaints', 'Highest Customer Delight' and 'Award of Excellence in Sales' aside from the several other accolades that the CI Hyundai team bring in each year. You can find CI Hyundai in five fully equipped showroom and workshop locations as well as 1 CI Hyundai H Promise certified pre-owned car showroom across the state of Madhya Pradesh.
CI Automotors
Popularly known as CI Mahindra across M.P., CI Automotors is the authorised dealer for Mahindra & Mahindra and the preferred choice in Bhopal when it comes to purchasing and servicing of Mahindra cars and light commercial vehicles. The dynamic team comprising skilled professionals, technicians, an enthusiastic & determined staff, supported by a par excellence after sales service has bagged several awards and accolades. A classic example of their commitment to a heightened customer experience is evidenced by the sheer energy you feel when attending their annual 'CI Mahindra Live Young Live Free' rally in Bhopal.
CI Capital
In the last few years, the finance sector was luring us and we felt the need to have our own NBFC (Non Banking Financial Company). An RBI Registered company, CI Capital Pvt. Ltd. was born to allow people to achieve their hopes and desires with loans based on future earning capacity vis a vis current financial status. Having been in the automobile industry since 1997, we understand customer needs and so we provide hassle free loans with minimum documentation following a simple application process for the new and used 4 Wheeler market. Eventually CI Capital would be venturing into financing modes to be tailor made as per changing market dynamics like S.M.E loans, Micro Financing, Mortgage loans I.F., 2 Wheelers, Project loans, etc.
Through its 20 year journey, the CI family has built the essence of the group on the underlying principles of integrity, credibility, customer satisfaction and above all, loyalty to those within and those who at any point gravitate towards the ambit of its halo. Never one to shy from any opportunity to create a positive impact on the marginalized and those who are in need, the group has garnered a reputation for giving back to society and encouraging social empowerment. The family credits the love and loyalty it has received, with the success of the group thus far and as we see the second generation following in the same core values, one can only imagine the skies this group will soar.